Returns & Refunds

At Be & My Luxury, we understand that sometimes a product may not meet your expectations or may not be the right fit for you. That is why we have a hassle-free return policy in place to ensure your satisfaction.

If you are not completely satisfied with your purchase, you can return it within 30 days of receiving the item. We accept returns for any reason, whether it is a change of mind or if the product does not meet your expectations.

To initiate a return, simply contact our customer service team and provide them with your order details. They will guide you through the return process and provide you with a return authorization number.

Once you have received your return authorization number, carefully package the item in its original packaging and include all the accessories and documentation that came with it. Make sure to securely seal the package to prevent any damage during transit.

Next, ship the package back to us using a reliable shipping method of your choice. We recommend using a trackable shipping service to ensure that the package reaches us safely. Please note that the cost of return shipping will be the responsibility of the customer.

Once we receive the returned item, our quality control team will inspect it to ensure that it is in its original condition. If the item passes the inspection, we will process your refund within 7 business days. The refund will be issued to the original payment method used for the purchase.

Please note that certain items may be non-returnable due to hygiene reasons or if they have been personalized or customized. These items will be clearly marked as non-returnable on the product page.

If you have any questions or concerns regarding our return policy, please feel free to contact our customer service team. We are here to assist you and ensure that you have a seamless shopping experience with Be & My Luxury.